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Ford Explorer Service Targets Exhaust Complaints

17 Octobre 2017

Ford has offered to inspect and fix more than 1.3 million Explorers in the U.S., Canada and Mexico to reduce the possibility that exhaust can enter the vehicle through its climate control system. Ford reports these vehicles are safe and that its investigation "has not found carbon monoxide levels that exceed what people are exposed to every day". After Ford sent investigators to law enforcement agencies around the country, it said the problems are "related to unsealed holes from the installation of police equipment by third parties after the vehicle was purchased".

The voluntary safety measure also covers 84,000 Explorer SUVs in Canada and 24,000 in Mexico.

According to Ford, from 1 November, dealers will reprogram the air conditioner, replace the liftgate drain valves and inspect sealing of the rear of the vehicle.

Ford declined to comment on the potential financial impact of the service offer that will last through the end of 2018.

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The U.S. National Highway Traffic Safety Administration (NHTSA) in July upgraded and expanded a probe into 1.33 million Ford Explorer SUVs over reports of exhaust odors in vehicle compartments and exposure to carbon monoxide.

According to Weigandt, who noted that NHTSA did not request the action, Ford's investigation did not find carbon monoxide levels in excess of what people experienced in their everyday lives.

NHTSA said it is evaluating preliminary testing that suggests carbon monoxide levels may be elevated in certain driving scenarios.

Customers have until December 31, 2018, to take advantage of the free inspection and fix. Numerous police departments throughout the United States have complained about their officers feeling sick or lightheaded while on patrol in certain conditions prompting departments like Austin, Texas to temporarily take all 400 over the Ford Interceptor Utilities out of service for testing and repairs. That settlement was approved in June but has not taken effect because of a penidng appeal.

Ford Explorer Service Targets Exhaust Complaints