The issue may have stemmed from a mismanaged Google group, which allowed some Essential customers to learn the email addresses of other customers. He noted the DomainKeys Identification-a means of authenticating an email's original sender-confirmed the message came from Essential, but replies were mistakenly being sent to everyone who received the original email. Customers were made to wait for longer than they expected and now that their units have started shipping, some of them have been hit by a phishing attack. Wrongdoers, posing as Essential Products Customer Care, have tried to acquir pictures of official document-driver's license, state ID, or passport- from customers, leading them to believe that said documents need to be presented in order to validate their Essential Phone orders.
This verification is performed to protect against unauthorized use of your payment information and similar to what is conducted for in-person purchases.
After requiring customers who ordered the Essential phone to provide their driver's license information over email to verify their shipping address, CEO Andy Rubin today apologized for the incident in a blog post, calling it "humiliating" and that he is "personally responsible for this error". The Essential PhAndroid one will feature most of the high-end specs you'd expect from a premium phone (Qualcomm 835 processor, 4GB of RAM, and 128GB of storage), but features one of the fullest, bezel-free displays we've yet to see on a modern smartphone.
Get Lost With Kentucky Route Zero TV Edition in 2018
Kentucky Route Zero began as a small Kickstarter project in 2012, with the first of the planned five acts released in 2013. Expect lots of news to shake loose from the big video game event, so keep an eye on Glixel for all of the news.
It is not a Phishing scam.
"I've accumulated quite a collection of D/Ls, Passports, credit card statements, phone numbers, and e-mail addresses", Schnell said. Essential should already have a customer's billing info and should not need to ask for it again in this manner. That tweet offers little in the way of information, with Essential merely saying that it is aware of the situation and taking steps to mitigate it.
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